Hester B Photography - Privacy Policy

 

What information is being collected?

 

Collection of a variety of information before, during and after you book or have photographs taken with Hester B Photography. This includes:

 

  • Name and contact details of person(s) placing an order with Hester B Photography. 

  • Name and contact details of person(s) using Hester B Photography services. 

  • Name, age (for under 18s) and contact details of all participants of a photoshoot. 

  • Details and notes (in relation to location, timings, date, style and content) taken throughout a photoshoot, in planning a photoshoot or service provided by Hester B Photography, in order to remember the details of conversation in relation to photography.

If you contact Hester B Photography via email or send direct messages via social media, these messages are stored within the email system or social media accounts. These messages are stored for as long as practicable to allow Hester B Photography to provide you with improved future services. 

 

Who is collecting data?

 

This data is being collected by Hester B Photography Limited. Registered address is 20 - 22 Wenlock Road, London, N1 7GU.

 

How is it being collected?

 

The majority of data held by Hester B Photography is collected directly from you; by means of filling out an online form to request details, in person during a photoshoot, face to face conversation, over the telephone, via email, text message or social media direct message. 

 

In some cases data may be passed to Hester B Photography by a third party. This includes when a voucher is purchased for you. The purchaser will provide contact details and an address to allow your order to be processed. It also includes when a photoshoot is organised by a third party, for example a Mummy and Baby group or a business requiring headshots. They will usually pass on your name and contact details to allow Hester B Photography to process the order and plan the photoshoot, enabling them to provide the service. Retention of your details, in this scenario, enable dissemination of images to the correct recipient. 

 

Why is it being collected?

 

Most of the data being collected is solely for the purpose of providing the service ordered. Some of the data collected is to help provide an improved customer service experience. Hester B Photography is required by law to collect and store certain information relating to any order placed.

 

How will it be used?

 

Data collected will be used by Hester B Photography to enable them to provide services and products to you. Contact data, namely email addresses, may be used to send you direct offers from Hester B Photography about upcoming events, promotions or newsletters. You can unsubscribe from these at any time. 

 

Hester B Photography may internally analyse data for business purposes and always uses password protected data management software to hold personal data. 

 

Who will it be shared with?

 

Your privacy is taken very seriously. We do not sell your data to third party organisations. There are a number of occasions where your data may be shared with a third party to enable Hester B Photography to provide services. These include: delivery and postage service providers to send you documentation and orders you have placed (name, address, email, phone numbers), manufacturers if an order is sent directly to you from a photography lab (name, address, email, phone numbers) and Law enforcement and legal requirements should a law enforcement agency request information by means of a court order. 

 

How will this affect you?

 

Hester B Photography collect, store and process your data in such a way that will have no negative impact on you as an individual.

 

How long is the data stored?

 

Most data is stored indefinitely. This is to allow Hester B Photography to provide a better service to you as a customer in the event that you contact them again. Hester B Photography is legally obliged to store some data for a minimum amount of time, for example sales orders, payment receipts, accounts. 

 

Access to stored data

 

If you have any questions about the data held please contact Hester B Photography via email  contact@hesterbphotography.com

 

You may request a copy of any data stored about you and any requested will be complied with under the guidance of the Information Commissioners Office. 

 

More information

 

If you would like clarification on how Hester B Photography collects, stores or processes your data please email contact@hesterbphotography.com

 

If you would like further information on the legal guidelines operated within, or have any concerns about how your data is used, please check the ICO’s website https://ico.org.uk

 

Hester B Photography details

 

This business is owned and operated by Hester Barnes, trading as Hester B Photography Limited. Registered at 20-22 Wenlock Road, London, N1 7GU.  Contact can be made in writing to the above address or by email to contact@hesterbphotography.com

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© 2017 by HESTER BARNES